Tenter Latvija, SIA (Registration number 40203257311, turpmāk – „Tenter”, “we”, “our”) respects your privacy and undertakes to protect your personal data in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation or GDPR) and regulatory acts of the Republic of Latvia in the field of data protection.

This privacy policy applies to personal data collected in connection with the website tenter.lv, tajā ievietotajām kontaktformām, Meta Ads (Facebook/Instagram) svina formām un citiem Tenter pārvaldītiem digitālajiem kanāliem.

Depending on how you interact with our website, we may collect the following data categories:

Contact Information

Tiek vākta, aizpildot kontaktformu vietnē tenter.lv vai Meta Ads svina formu:

• Name, Surname
• Email Address
• Phone Number
• Company Name (in B2B inquiries)
• Project Description and Report Content

Technical and Navigation Data

Tiek vākti automātiski, apmeklējot tenter.lv:

• IP Address
• Browser Type, Version, and Language Settings
• Device Type (desktop, tablet, mobile phone)
• Operating System
• Pages Visited and Time Spent on Each
• Click Heatmaps and Session Recordings (Microsoft Clarity)
• Indication of where you came from on the site (referrer URL)
• UTM Parameters (campaign source, medium, name)

Advertising and Conversion Data

Collected when interacting with ads or visiting the site from an ad link:

• Data on interaction with Meta (Facebook/Instagram) and Google ads
• Conversion events: contact form submission, click on phone number, click on email
• Google Analytics 4 session and event data (anonymized)
• Meta Pixel data on page visits and conversions
• Google Ads conversion tracking data

Tenter vietne tenter.lv izmanto Cookies – nelielas teksta datnes, kas tiek saglabātas Jūsu ierīcē. Tās ļauj nodrošināt vietnes darbību, analizēt apmeklētāju uzvedību un rādīt personalizētas reklāmas.

You can manage cookies using your browser settings (under 'Privacy and security'). Disabling some cookies may affect the availability of certain website functions.

We will not transfer your personal data to third parties without a legal basis or your consent. Data processors acting on our behalf in accordance with GDPR:

• Google LLC (USA) - Google Analytics 4, Google Ads, Google Tag Manager. Transfer to the USA in accordance with the EU-US DPF and standard contractual clauses.
• Meta Platforms, Inc. (USA) - Facebook Ads Manager, Meta Pixel, Instagram. Transfer in accordance with standard contractual clauses and EU-US DPF.
• Microsoft Corporation (USA) - Microsoft Clarity (analysis of anonymized UX sessions). Transfer with standard contractual clauses.
• Activepieces - Automatic sending of contact requests to CRM from Meta lead forms. Acts as an intermediary - stores data only temporarily.
• Zapier, Inc. (USA) - Alternative automation tool, used during transition. Transfer with standard contractual clauses.
• Odoo Community – CRM sistēma klientu pieprasījumu pārvaldībai. Dati tiek glabāti Tenter pārvaldītā vidē.

We store personal data only for as long as necessary for the specific processing purpose:

• Contact requests, email correspondence - 3 years from the date of the last communication
• CRM records (B2B clients and partners) - 5 years (according to the 'Law on Accounting')
• Google Analytics 4 data - 14 months (GA4 default)
• Ad attribution data (Meta, Google Ads) - 7 days after click
• Microsoft Clarity session recordings - 30 days (Clarity default)
• Cookies - 0 days (session cookies) to 2 years
• CRM lead form data (Meta Ads) - Transferred to Odoo CRM; original Meta record - 90 days

According to GDPR, you have the following rights:

We employ appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:

• SSL/TLS šifrēšana visai saziņai starp Jūsu pārlūku un tenter.lv
• Access control – personal data is processed only by authorized persons
• Regular review of security configurations for third-party tools (CRM, automation)
• Records of processing activities in accordance with GDPR Article 30

If a personal data breach occurs that poses a risk to your rights, we will notify the Data State Inspectorate within 72 hours and – if the risk is high – also you personally.

Tenter pakalpojumi ir paredzēti pilngadīgām personām un uzņēmumiem būvniecības nozarē. Mēs apzināti nevācam personas datus no personām, kas jaunākas par 16 gadiem. Ja mums kļūst zināms, ka esam nejauši saņēmuši bērna personas datus, mēs tos nekavējoties dzēšam. Lūdzam sazināties: info@tenter.lv.

Vietne tenter.lv var saturēt saites uz citām tīmekļa vietnēm. Šī privātuma politika attiecas tikai uz Tenter pārvaldītu saturu. Mēs iesakām iepazīties ar katras apmeklētās trešās puses privātuma politiku, jo Tenter neatbild par to datu apstrādes praksi.

We reserve the right to update this privacy policy from time to time. The updated version will be published tenter.lv/privatuma-politika/ with an indication of the latest update date. In case of significant changes, we will indicate this at the beginning of the document.

If you have questions about this privacy policy or the processing of your personal data: